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Planning & Development Services

Computer Upgrades to Temporarily Close Some County Offices

Bernalillo County offices utilizing Accela Automation and Accela Citizen Access will be closed and services unavailable from Thursday, Aug. 20 at 5 p.m. to Monday, Aug. 24 at 8 a.m. Accela is a system that allows citizens and county employees to enter and track work such as building and construction inspections, permitting and health and zoning requests and issues.

Additionally, all county offices using Accela will be closed for walk-in business on Friday, Aug. 21. Those offices include Planning and Development Services, Public Works, and Solid Waste.

Inspectors will continue to conduct inspections on Friday, Aug. 21 as follows:

  • Certificate of Occupancy may not be issued due to remaining workflow
  • Building permit technicians may continue to be staffed to field calls and prepare for inspections on Monday, Aug. 24
  • Zoning inspectors will conduct inspections as usual and enter information electronically on Monday, Aug. 24
  • Health inspectors will conduct paper inspections and enter electronically on Monday, Aug 24.

Any questions regarding the closure or necessary inspections and permitting should be directed to the appropriate department prior to the shut-down at 5 p.m. on Aug. 20.

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