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Bernalillo County Treasurer’s Office Announces Error in Semi-Annual Payment Program

12/20/2019

The Bernalillo County Treasurer’s Office announced today an error made in the process of the semi-annual payment program.

On December 20, for taxpayers in the program, we debited the full amount owed rather than the first half payment typically withdrawn. The Treasurer’s Office is currently reaching out to all taxpayers affected.

Initial analysis discovered about 600 customers in the program.

The Treasurer’s Office has reversed the ACH debit. Taxpayers can expect to see the reversal hit their bank accounts in one or two business days. The office will send out communication regarding the new upcoming schedules for the Semi-Annual Payment program.

For more information regarding the error, please contact the Bernalillo County Treasurer’s Office at (505) 468-7031 or email us at treasurers@bernco.gov.

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