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The New Mexico Department of Health coronavirus hotline number is 1-855-600-3453.


Treasurer's Office COVID-19 Information

The Bernalillo County Treasurer's Office is aware of the growing threat of coronavirus (COVID-19). On this page, you will find helpful links specific to the Treasurer's Office. For county-wide information, please see the county's COVID-19 page. Additionally, we have a Frequently Asked Questions section as well as helpful links to other information and departments. While this is certainly an unprecedented time, we want to do everything we can to serve our constituents. Feel free to follow us on Twitter, Facebook or Instagram.

Hours of Operation

The Treasurer’s Office is currently closed to the public, due to our offices being located at 1 Civic Plaza. We are still working hard for you remotely! In order to contact the office, please email us at treasurers@bernco.gov or leave us a voice mail at (505) 468-7031. We will return your correspondence as soon as we are able to do so.

FAQs

Social Media

We are on social media! Please follow us there to get up to date information regarding the office operations and other questions as we navigate through these difficult times.

Also feel free to ask us questions via those channels, but keep in mind they are not monitored 24 hours a day.

Press Releases

Helpful Links

Bernalillo County COVID-19 webpage
Bernalillo County Assessor
Bernalillo County Clerk
New Mexico Tax and Revenue Department
New Mexico Department of Health COVID-19 webpage


Frequently Asked Questions
COVID-19 Property Tax Relief (House Bill 6)

Effective June 29, 2020 - May 10, 2021
 

Q. Who qualifies you for relief under the new law?

A: Any property owners owing their 2019 April taxes that do not have earlier delinquent taxes makes you eligible as of June 29, 2020 when the Governor signed the new relief bill. The tax relief was intended for owners needing assistance when the Governor ordered the COVID-19 State Emergency. Please watch for a letter from the Treasurer’s Office notifying you if you have been affected by the new tax relief change.

Q: How do I get my penalties and interest removed?

A: There is nothing for taxpayers to do to meet the new tax relief. The Treasurer’s Office have removed penalties and interest calculations on our tax collecting data base/software. The County Treasurer is planning to mail letters to all property owners affected by the new tax relief change in the next few weeks.

Q: What if I am delinquent on my first half or other years as well?

A: If you owe any taxes on any previous years, including first half of 2019 taxes, the new tax relief will not apply to you. The relief applies only to property that does not have property taxes delinquent before May 10, 2020.

Q: I paid my property taxes late and had to pay penalties and interest. Can I get a refund on the penalties and interest?

A: Thank you for paying your property taxes. Paying your penalties and interest before June 29 was the law at that time. The new tax relief starts June 29, 2020 and does not apply to property tax payments made before June 29, 2020. No refunds will be issued on past payments made.

Q: I still haven’t been able to pay my property taxes. When do I have to pay my second half 2019 taxes?

A: The new tax relief extended paying your second half 2019 taxes to May 10, 2021 without penalties and interest. The Treasurer’s Office encourages paying small amounts each month through May 10, 2021 when the relief ends. Please watch for a letter from the Treasurer’s Office notifying you of all the details if you have been affected by the new tax relief change.

Q: Are 2020 property taxes going to be delayed?

A: The new tax relief law did not delay 2020 property taxes. Property taxes for 2020 will be payable November 10, 2020 and no later than December 10, 2020. Payments made after December 10, 2020 will incur penalties and interest.

Q: What kind of relief can one expect?

A: Property taxpayers can expect two (2) kinds of relief in the new bill:

  1. Delay of payment for second half 2019 taxes until May 10, 2021 and
  2. Waiving of penalties and interest on second half 2019 taxes payments to May 10, 2021.

Q: What happens if I have not paid all my second half 2019 taxes by May 10, 2021?

A: The tax relief bill is in effect through May 10, 2021. Any unpaid 2019 second half taxes will be payable with penalties and interest accrued from the original due date of May 10, 2020.

Q: How can we contact you?

A: The best ways to contact us are via email at treasurers@bernco.gov or call our Customer Service line, (505) 468-7031.

If you leave a message on our phone line, (505) 468-7031, include your name, property address and a call back phone number. Staff are tele-commuting and check messages during the day. Do give us a 1-2 business day turnaround to get back to you.

Alternatively, the Treasurer is active on social media! Please reach out to us on the following channels: Facebook, Twitter and  Instagram


Property Tax Relief Wording

2020 Special Session, House Bill 6, Section 4. (B.), starting on page 16

B. Notwithstanding Sections 7-38-49 and 7-38-50 NMSA 1978, no interest shall accrue and no penalty shall be assessed to a property owner for unpaid property taxes that became due April 10, 2020 pursuant to Section 7-38-38 NMSA 1978; provided that:

(1) the unpaid property taxes did not become delinquent because of an intent to defraud by the property owner;

(2) payment for the unpaid property taxes is made in full on or before May 10, 2021; and

(3) the subject property does not have property taxes that became delinquent pursuant to Section 7-38-46 NMSA 1978 prior to May 10, 2020.

SECTION 5 EMERGENCY.--It is necessary for the public peace, health and safety that this act take effect immediately.

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