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What do we do?

CLAIMS

  • Multi-line claim management services
  • Workers’ comp services
  • Tort claims

LOSS CONTROL/SAFETY

  • Host Occupational Safety and Health Administration (OSHA-10) education program
  • Conduct safe work observations
  • Conduct safety supervisor training
  • Conduct “focus four” training (eyes on path, etc.)
  • Compliance department evaluations (fire life inspections)
  • Safety improvement plan
  • Accident investigations
  • Update county emergency response action plan

QUALITY ASSURANCE

  • Provide audit services for county departments
  • Provide Baldrige project management and technical assistance to the county

RECORDS MANAGEMENT

  • Supports county records standardization
  • Oversees county records storage/actively manages contract with vendors
  • Coordinates county records retention schedules and record destruction with departments
  • Support move to Alvarado Square
  • Train departments on imaging plan

 

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STRATEGIC PLAN GOALS LEGEND

The legend below illustrates the alignment to the Strategic Plan Goals across the objectives and performances measures per department. 

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