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1-855-NMCRISIS Hotline Available for Mental Health Crises

Every New Mexican will now have a place to turn to when they or someone they love are experiencing a mental health crisis. Beginning February 1, 2013, the New Mexico Crisis and Access Line (NMCAL) will be available statewide, helping New Mexicans get access to local help and resources during a mental health crisis. The line will be available statewide and toll free at 1-855-NMCRISIS (1-855-662-7474).

The crisis line will be staffed by mental health professionals who can respond to a crisis 24 hours per day and 7 days per week. The line will be available statewide and toll free at 1-855-NMCRISIS (1-855-662-7474).

The Behavioral Health Collaborative, created during the 2004 Legislature and reprsenting 15 state agencies and the Office of the Governor, is working in collaboration with OptumHealth New Mexico and Protocall to bring the line to New Mexico. OptumHealth New Mexico is the statewide entity that currently contracts with the state in order to provide behavioral health services to New Mexicans.

NMCAL staff will help stabilize the person experiencing a crisis. After the situation is under control, the mental health specialist will refer the individual to the appropriate community mental health resources. The NMCAL coordinates with local provider agencies, respite, warm lines, emergency rooms, law enforcement agencies and correctional facilities.

Currently, Core Service Agencies are contracted to provide after-hours crisis lines to their limited population in a specific geographic location. The NMCAL will complement these services by providing local resources for all New Mexicans around-the-clock. The goal is to close any existing gaps in access to crisis help when New Mexicans need it most.

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Upcoming Events
  • BernCo Parks & Recreation Open Space Department and the University of New Mexico are hosting a community meeting to update plans for UNM North Golf Course. The University has recently received legislative grants to plan, design, and construct additional improvements on the property, and is seeking input and feedback on the updated master plan for the north course and on options for other changes to the Stanford and Yale streetscapes and the area known as the “Barren Fairways.” Comments and suggestions should be sent to county planning manager John Barney at jcbarney@bernco.gov, or by calling 505-314-0404.
    Location:
    University of New Mexico Law School, 1117 Stanford Drive NE, Room 2401
    Time:
    10/1/2019 6:00 PM - 10/1/2019 7:30 PM

  • From 8:30 a.m. to noon on Friday, Sept. 27, Bernalillo County Commission Chair Maggie Hart Stebbins presents "Behavioral Health Care and the Workplace: Conversations with BernCo's Behavioral Health Providers" to educate the community on the services that are provided by Bernalillo County. The summit will include networking, a panel discussion and information regarding additional resources. The free event will take place at Keshet Center for the Arts, 4121 Cutler Ave NE.
    Location:
    Keshet Center for the Arts, 4121 Cutler Ave NE
    Time:
    9/27/2019 8:30 AM - 9/27/2019 12:00 PM

  • Every year millions of Americans find themselves unable to vote because they miss a registration deadline, don’t update their registration, or aren’t sure how to register. National Voter Registration Day, which is being celebrated around the county, is a chance to make sure everyone has the opportunity to vote. Join Bernalillo County Clerk Linda Stover and staff on Tuesday, Sept. 24 to celebrate National Voter Registration Day on Civic Plaza with exhibitors from Bernalillo County, the City of Albuquerque, CNM, UNM and the Native American Voters Alliance Education Project. Food trucks will also be on hand for this non-partisan voter registration event.
    Location:
    Albuquerque Civic Plaza
    Time:
    9/24/2019 10:00 AM - 9/24/2019 1:00 PM

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